Pohanka Toyota of Salisbury dealership customer reviews

Amanda Wroten 14 Sep 2020

I needed to protect my vulnerable family and purchase my new vehicle virtually. David Brooks and Dan in the finance department delivered my new Highlander to my job the same day! I am blown away with the level of customized support this team brought to my family. Thank you.

5 rate

A Google User 14 Sep 2020

I needed to protect my vulnerable family and purchase my new vehicle virtually. David Brooks and Dan in the finance department delivered my new Highlander to my job the same day! I am blown away with the level of customized support this team brought to my family. Thank you.

5 rate

Vanessa Olivero Delgado 07 Sep 2020

Wonderful Salesman Representatives

5 rate

Tonya Bishop 26 Aug 2020

Great people to deal with

5 rate

Karin DArmi-Hunt 18 Aug 2020

I worked with Salesperson Suzanne Young of Pohanka Toyota in Salisbury MD. I was a walk-in customer who wasn’t sure what I was looking for. Suzanne hung in here with me as I went from new to used and then to online options. When the vehicle that I asked her about turned out to be at the Pohanka de...alership across the street, she went with me to find it, and stayed with me until I had a chance to look at it. At any point I would have understood if she had wanted to leave and return to her dealership but she stayed and truly helped me through a process that can be daunting. I even bought the car, which I am so happy with. I don’t think I would even have had a chance to look at it had she not been with me, as there was so much going on there. I would absolutely want Suzanne to help me when I look for my next car, and that’s what I’ll tell anyone I knowwho is shopping for one! Show more

5 rate

Ryan Larmore 13 Aug 2020

Want to take a minute to personally thank Thurman and Nicole (customer service at the vw branch) for going above and beyond with my daughters new car. She had and issue but in talking to Thurman he immediately got involved and got it taken care of. Big shout out to both of them for going the extra... mile to "MAKE IT RIGHT". Show more

5 rate

Jennifer Agbo-Henry 04 Aug 2020

Staff was very friendly & polite. Customer service is really great ?

4 rate

timmcsherry 13 Jul 2020

I worked with Kaleb strictly on the phone, text and email. He understood what I was looking for and worked hard to find it. I made it clear to Kaleb what I wanted to pay and he worked hard to meet me - close! Kaleb was no pressure, just someone who worked with, and for me!

5 rate

Margo Gallegos 20 Jun 2020

Thank you to Kevin of pohanka Toyota service center! We were driving on 50 and suddenly the splash guard fell down and was dragging. They were fantastic and fit us in as we were 2 hours from home. They quickly fixed it and had us back on our way and were so nice the whole time. Highly recommend!

5 rate

Alan Voshell 05 Jun 2020

This dealership made things happen that no other dealer could. I drove 2 hours and I must say, it was worth the trip. James Turner is an excellent salesman, he fought to get my car (with 7k negative equity) paid off and into a brand new 2020 Toyota Camry. I highly recommend him and Pohanka, for anyo...ne's vehicle buying needs. Thanks James for a job well done!!!! Show more

5 rate

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