Pohanka Toyota of Salisbury dealership customer reviews

AMB 29 Dec 2018

My husband and I purchased a brand new Toyota Tundra this week and he won't stop grinning. Jeff put him in exactly what he wanted! Autumn Ball

5 rate

AB 29 Dec 2018

Once again, Jeff Dale took me over the finish line with the Toyota Tundra I WANTED at the price I felt comfortable with. Look forward to buying a fourth from you for the madam soon! Thanks Pohanka.

5 rate

Alma 17 Dec 2018

Can i just say i have been dealing with Tony Overton for over 15 years and he is by far the best salesmen there is. He always has treated me like family and we love him for that. Know matter where he has worked we have followed him from job to job lololo.

4 rate

Steven#1978 20 Nov 2018

I was on-line yesterday (11-19-18), browsing for a vehicle. I just wanted to check out some prices to see what I had to save in order to purchase one. As I was browsing, I received a call from a salesman at Pohanka Toyota in Salisbury, Mr. Bradley Hunter, asking if I needed any assistance with my se...arch. I informed Mr. Hunter of the kind of vehicle I was looking for, the price range, and what I needed my monthly payments to be around. Mr Hunter informed me that he would do everything in his power to assist me, and that I should come in to see him at the office the following day. I was a little hesitant at first, because I didn’t think I would be able to purchase a vehicle so soon. When I arrived at pohanka, I was greeted by warm and friendly salespersons within a comfortable atmosphere. I was then met by Mr. Bradley Hunter, whom I spoke to on the night before. Mr Hunter was very kind, patient, courteous, and professional. After going through the necessary steps to purchase the vehicle I originally wanted, I found that I was unable to purchase the same. However, Mr. Hunter looked my wife and I in the eyes and said, “ don’t worry, I promise you will be leaving in a new car today.” Mr. Hunter went well out of his way to ensure we received a reliable vehicle today, and if it weren’t for him, we don’t know where we’d be. I have never seen the level of customer service displayed by Mr. Hunter today ever. I would recommend him to anyone buying a vehicle. He made the process a walk in the park. Thanks again Bradley Hunter, and to all the associates at Pohanka Toyota in Salisbury, MD. Show more

5 rate

Loel Jones 27 Oct 2018

I was very comfortable Thurman and Paul help me will always go back not for a couple years though

5 rate

Andrew Nelson 18 Oct 2018

Outstanding service, wonderful people especially Melissa in service dept.

5 rate

A Google User 07 Aug 2018

Good service, nice staff. I purchased the extended warranty, but never knew for sure whether all items, like a broken part on the driver's seat was covered. Just learned it's not because it's considered "TRIM".. I realize I purchased the extended warranty for protection for major items which, for...tunately, have generally not been a problem. It just bothers me. I also bought NANU PROTECTION for the exterior as my car is not garaged. Difficult to use it. Live an Learn! Show more

5 rate

David J Sr Landis 07 Aug 2018

Good service, nice staff. I purchased the extended warranty, but never knew for sure whether all items, like a broken part on the driver's seat was covered. Just learned it's not because it's considered "TRIM".. I realize I purchased the extended warranty for protection for major items which, for...tunately, have generally not been a problem. It just bothers me. I also bought NANU PROTECTION for the exterior as my car is not garaged. Difficult to use it. Live an Learn! Show more

5 rate

Cathy Koyanagi 01 Aug 2018

Customer Service is 5 Star! They truly have a love for their community too!

5 rate

SteveK 08 Jul 2018

Coming off a poor experience from a dealership that would like to earn our business, my wife gave Pohanka a shot on a friends recommendation. What a difference! Mike treated my wife with kindness and respect, went above and beyond to make her happy , repeatedly beat the sales manager down to get her... the best deal possible and had real answers for all her questions ! When he didn’t have the answer he found out for sure instead of guessing or winging it. It was truly a professional sales experience and we came away feeling like we found a car salesman we can know and trust for life! Show more

5 rate

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